Junior System Administrator (I.T.)

Job description

IO Solutions is looking for a Junior System Administrator to join our dynamic I.T. department. As a key member of the team, the successful candidate will play a vital role in supporting and maintaining our company’s I.T. infrastructure, ensuring seamless operations and contributing to the overall efficiency of our systems. If you’re a proactive problem solver with a passion for technology, this position offers a great platform to grow and develop your skills in a collaborative and innovative environment.

 

WHAT WE OFFER

A real opportunity to build your career through our Advancement Program; 95% of the members of our management team started at IO Solutions as representatives on the phone. Today, they are trainers, supervisors, call center managers and work in I.T., finance, communications and human resources departments. You never know how far this position could bring you!

Responsibilities

  • Assist in the installation, configuration, and maintenance of computer systems and software applications.
  • Monitor and troubleshoot hardware, software, and network-related issues.
  • Provide technical support to end-users, both remotely and in-person, resolving IT-related problems.
  • Assist in managing user accounts, permissions, and access rights.
  • Assist in implementing and maintaining system security measures, including firewalls, antivirus software, and user authentication.
  • Conduct regular system backups and ensure data integrity.
  • Perform routine maintenance tasks, such as patching and updating systems.
  • Document system configurations, procedures, and troubleshooting steps.
  • Stay updated on emerging technologies and industry trends relevant to system administration.
  • Assist in inventory management and asset tracking of hardware and software resources.
  • Contribute to the development and implementation of IT policies and procedures.
  • Assisting in the implementation and enforcement of security measures to protect systems and data.
  • Managing/administrating the company’s Malware and Ransomware training program
  • The first line of support in reviewing and accessing suspected Malware and Ransomware emails.
  • Promote a cyber security culture.
  • Assist with Server Patch management.
  • Administer helpdesk ticket System
  • On a scheduled basis, review company security logs/alerts.
  • Setup/monitor security alerts
  • Position would include traveling across sites.

Qualifications

  • Excellent communication and leadership abilities.
  • 2 years minimum experience in a system administrator role.
  • Demonstrated knowledge of Windows servers and desktop products
  • Demonstrated knowledge of setting up remote access for users
  • Demonstrated knowledge of communications devices and protocols, servers, & desktop technologies.
  • Knowledge of operating systems (e.g., Windows, Linux) and network protocols (e.g., TCP/IP, DNS, DHCP).
  • Familiarity with virtualization technologies (e.g., VMware, Hyper-V) an asset
  • Basic understanding of hardware components and server infrastructure.
  • Proficiency in troubleshooting and resolving technical issues.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and the ability to follow procedures and documentation.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate are an asset.
  • Windows server 2008 – 2019 experience
  • Experience with Cisco ASA, Switches, Fortigate and Fortiswitch are an asset
  • Experience with Cisco Any connect VPN, Forticlient and FortiEMS are an asset
  • Proficiency in Linux experience is required
  • O365 & Azure Active Directory experience
  • O365 & Azure Active Directory backup

Benefits

  • Competitive salary plus stability of employment
  • Dynamic and challenging work environment
  • Career Advancement program
Type of position
  • Permanent
  • Full time
Languages Required
  • English
Location
  • Summerside, PEI, Canada
  • Alberton, PEI, Canada
  • Charlottetown, PEI, Canada
Department Group
  • I.T.
Salary

To be discussed

Starting date

As soon as possible