Online Chat Representative (Charlottetown – PEI)

Job description

Under the supervision of the supervisor, the Customer Care Online Chat Specialist will be responsible for providing online chat quality customer service and meeting stated productivity targets.

Responsabilities

Qualifications

  • Being customer-focused, having a positive attitude and empathy
  • Good listening skills
  • Courtesy, patience and energy are important qualifications for this position
  • Excellent communication skills
  • Ability to work in a computer environment (basic knowledge of Windows and Internet browsing)
  • Ability to do many tasks simultaneously
  • Punctuality and respect for work schedules

Benefits

  • Competitive salary plus an interesting and accessible incentive program
  • 50% discount on our partner's mobile phone plans
  • Various incentives, activities and events
  • Dynamic and challenging work environment
  • Career Advancement and orientation Program
  • Stability of employment
  • Our offices are located 5 minutes away from Namur metro, near the Décarie/highway 40 junction
Type of position
  • Permanent
  • Full time
Languages Required
  • Bilingual
  • French
Location
  • Charlottetown, PEI
Department Group
  • Customer Service
Salary

Up to $13/hour

Starting date

As soon as possible