Help Desk Specialist
Job description
- Full time
- Temporary
Responsibilities
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform
- Web-server backup and recovery operations
Qualifications
- Language: English
- Bachelor’s degree
- Experience: 2 years to less than 3 years
- Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada
- You have a valid Canadian work permit
Benefits
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform
- Web-server backup and recovery operations
- You are a Canadian citizen, a permanent or a temporary resident of Canada
- You have a valid Canadian work permit
- Full time
- English
- Charlottetown, PEI, Canada
- I.T.
22$ hourly / 37.5 hours per Week
As soon as possible