Help Desk Specialist

Job description

  • Full time
  • Permanent


  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform
  • Web-server backup and recovery operations


  • Language: English
  • Bachelor’s degree
  • Experience: 2 years to less than 3 years
  • Only apply to this job if:
    • You are a Canadian citizen, a permanent or a temporary resident of Canada
    • You have a valid Canadian work permit


Type of position
  • Full time
Languages Required
  • English
  • Charlottetown, PEI, Canada
Department Group
  • I.T.

22$ hourly / 37.5 hours per Week

Starting date

As soon as possible