This policy applies to the following website: www.iosolutions.ca
Date the policy was last updated: 20 September 2023
If you do not agree to this policy, please do not use our website.
- Personal information we collect
- Storage and security of your personal information
- General information and how to exercise your rights
Personal information we collect
IO Solutions collects personal information about you that you provide voluntarily when using our services, including, without limitation, when you access our Website (collectively the “Service”), and, in particular, when you fill out forms on our Website, send us an email or hold a telephone call with IO Solutions, or, in the case of the information collected for the purposes of sending you emails, in accordance with our Email Policy (above). This information may include your name, email address, telephone number, mailing address, business contact information, etc.
When you access our Website, we may collect information about your use of our Services in accordance with this Policy. This information may include your IP address, the type of device and operating system you use to access our Website, your browsing habits on our Website, including from where and at what time you visited our Website, what features you used and what sections you viewed.
In accordance with our Email Policy, we may use your personal information to send you promotional or informational emails about IO Solutions activities or news, with a view to offering you the best possible service.
Cookies and conversion pixels
We use a feature in your browser, known as “cookies”, to recognize your computer. We may also use conversion pixels. A “cookie” is a small data file that is copied onto your hard drive when you visit a website. A “persistent cookie” remains stored until it is deleted or until the pre-set expiration date. A “non-persistent cookie” stays in your computer’s RAM and disappears at the end of the session. A conversion pixel is a small code inserted in our website that compiles statistical data on the use of the site, including the number of times a link, ad, or given area is clicked.
If you set your browser to warn you before accepting cookies, you will receive a warning message for each cookie. You can disable or delete cookies by configuring your browser for this purpose. However, if you disable or delete cookies, some features or parts of the website may not work properly.
Storage and security of your personal information
All personal information we collect is stored in a secure environment. In addition, only a few people working for us are authorized to have access to this information. If this is the case, they are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the SSL (Secure Sockets Layer) protocol. We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your browsing.
IO Solutions is the sole owner of the information collected on this site. Your personal information will not be sold, exchanged, transferred or given to any other company for any reason without your consent. However, as no mechanism offers maximum security, we would like to remind you that a certain amount of risk is always present when you browse the Internet.
What are your rights over your data?
We are committed to offering you a right of opposition and withdrawal regarding your personal information.
We store your personal information in accordance with this Policy only as long as necessary to fulfill the purposes for which it was collected. After this period, we de-identify it and protect it against unauthorized disclosure or access.
We store your file ourselves. In addition, we take and apply the appropriate security measures to preserve the private or confidential nature of your information.
On the one hand, the right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection. On the other hand, the right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.
You can request the deletion of personal data concerning you at any time. However, this does not take into account data retained for administrative, legal or security purposes.
To exercise these rights, you can contact us by the following means:
To the attention of Rita Chebli
Person in charge of the protection of personal information:
5000 Rue Buchan, Suite 1005, Montréal, QC H4P 1T2
1(866) 467- 0097