We’re a Business Process Outsourcer (BPO), founded in 2007 and headquartered in Prince Edward Island.

We provide our clients and partners with multilingual multitask delivery optimized by skill-based routing and analytics from onshore and offshore locations for their Business to Business (B2B) and Business to Consumer (B2C) needs.

  • Our unwavering dedication to seamless customer experience delivery has enabled us to build trusted partnerships with clients who are market leaders in their industries.

We understand the enormous effort it takes to build a successful multi-channel contact center.

  • Years of experience and dedicated focus delivering truly comprehensive customer support across all contact channels has given us flexibility in our delivery capabilities enabling us to efficiently respond to unanticipated complexities and challenges.

We offer our clients compliant turnkey specialized and dedicated business process solutions ranging from:

  • General billing inquiries
  • Retail and technical support
  • Financial solutions to healthcare related inquiries

Our technology is customizable, secured, architected for stability and scalable to the needs of our clients.

OUR MISSION

We strive to deliver quality results to give our partners an edge over their completion and ultimately offer their customers an enhanced experience.

OUR VISION

We aim to build long-term partnership by creating value in our client’s business through innovative solutions.

OUR VALUE

  • Employee satisfaction
  • Outstanding customer care
  • Solid work ethics
  • Social engagement
  • Integrity