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Who we are
Why IOS
Peace of Mind
Career
Work from home request
Employee Details
Status of the submission / Statut de la soumission
*
First time submission / Soumission pour la première fois
Moving change of address / déménagement changement d'adresse
Change of province: Any change of province requires prior approval from your team leader. Compliance is strictly enforced. // Changement de province : Tout changement de province nécessite l'approbation préalable de votre chef d'équipe. La conformité est strictement appliquée.
Name
*
First
Last
Agent ID
*
Department
*
Inbound
Outbound
Management
Other
Supervisor Name (First or Last)
*
Language
*
English
French
Bilingual
Your call center location
*
Montreal
Chabanel
Summerside
Alberton
Charlottetown
Fredericton
Charlottetown Watts
Your Primary Phone number
*
Your Complete Home Address
*
Street Address
Address Line 2
City
Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon
Province
Postal Code
Your Email Address
*
Workstation environment
Will you provide one picture/video, monthly, of your workspace to the audit team?
*
Yes
No
Will you be able to accept Video calls during your scheduled shifts? for meetings and audit purposes?
*
Yes
No
Do you have high-speed internet at home?
*
Yes
No
Is the home internet you have provided by you or by your landlord?
*
Me
Landlord
To work from home, your internet speed needs to be a minimum of 50 MBPS and a upload speed of a minimum 25 MBPS. If the speed test shows that you do not have the required speed, how long will it take you to increase your internet speed?
*
2 days
5 days
10 days
15 days
Do you own a modem?
*
Yes
No
How far is your modem from the potential workspace? (please specify in meters or feet)
*
Are you able to move the modem?
*
Are you able to connect an Ethernet cable to your modem?
*
Can you download the DUO app on your cellphone for VPN connection?
*
Do you live in a rural area? If so, some internet service providers do not offer highspeed internet, check with your provider. There may be potential delays with shipping, packages can take 3-5 days longer to be delivered if you live in a rural area.
*
Do you have any pets that can disturb you while working?
*
Are there any children or dependents who require your attention during your shift?
Is your workspace free of distractions from forms of entertainment (streaming, video games, TV, Netflix)
*
The designated office space, is it in a locked room?
*
Is the floor space free of tripping hazards (cables etc.)?
*
Is the lighting adequate for the tasks being performed?
*
Do you have comfortable chair with support?
*
Do you have a proper ergonomic desk or table you will be working from?
*
Are there adequate power outlets to run the computer and other equipment?
*
Do you have a means of transport to pick up the equipment at the office?
*
Attaching images portion
1. Screenshot of the home internet speed.
*
Max. file size: 50 MB.
Please use this link:
https://www.speedtest.net/
2. Up to 3 Photos of the potential workspace.
*
Drop files here or
Select files
Max. file size: 50 MB.
Please include the modem/table/desk/chair you plan to work from as well as the surroundings of the space. (We need to see the whole space-360 view)
3. A short video showing the distance from the modem to the workspace so that we can evaluate the distance.
*
Max. file size: 50 MB.
Policy Portion
Before submitting your application for review and approval, please log in to Talent LMS to read the Telecommuting policy of IO Solutions to ensure compliance with company policies.
By submitting this form, I hereby acknowledge that I have read, understood, and agree to the terms and compliance with IO Solutions Call Center Inc. policies relating to Telecommuting
